Your products will be delivered to you by our delivery partner. To check your order status and activate your new SIM card, just login to your online store account. Your satisfaction is at the top of our priority list and to ensure that we can provide the best customer experience, all customers must create an account with us for easy shopping and tracking purposes. Once you have registered your account details, your personal information can be conveniently retrieved from your account for subsequent purchases.
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All Malaysian users with a valid email account can sign up for an online store account. No worries!
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Foreign issued credit cards will not be accepted for payments made at U Mobile Online Store. At the moment, we do not provide any form of instalment or auto-debit facilities on U Mobile Online Store. However, you can always check out our device bundle plan like U MicroCredit or UPackage for iPhone if you prefer to purchase using an instalment plan.
We will send you an email to confirm whether your payment is successful. All successful transactions will receive an email confirmation that contains the order reference number. If you have not received the confirmation email, please contact us at online.
Order Status Description Processing payment Your payment is being processed. Payment accepted Your transaction was successful. Pending delivery Your item is being packaged and will be delivered soon. In Transit You package is on its way to you. Package successfully delivered Your order has been shipped and delivered. Activation successful Your U Mobile line has been activated. If you do not agree you must stop using this website.
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No matching items. Frequently asked questions. How do I place an order? How will my order be delivered? What is U Mobile Online Store?
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I want to make a purchase without signing up for an account with U Mobile. Can I do this via the Online Store? Do I need to be an existing U Mobile customer to sign up for an online store account? I forgot my U Mobile Online Store password. What do I do? How will I know if my payment went through successfully?
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Security You may use a security credential " Member ID " to access u. The Member ID could take the form of a username and password, a digital certificate or another security-related technology.
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We may require you to use a different Member ID to access different parts of u. The Member ID may be used only for the purposes of accessing u. Any other use of your Member ID is prohibited. You are responsible for maintaining the confidentiality of your password and account information and are fully responsible for all conduct carried out under this password and account. We are not liable for any loss of confidentiality or for any damages arising from your failure to comply with these security measures. We request that you promptly report to us any unauthorised use of your password.
We will take reasonable steps to secure u. However, the internet may be unreliable and is a difficult medium to secure. We do not guarantee the security of u. Use of This Website You must not: use u. Third Party Sites This website contains links to third party sites. You acknowledge that we have no control over the content of such third party site. We are not responsible for the condition or the content of those sites. The link s are provided solely for your convenience and do not indicate, expressly or impliedly, any endorsement of the site s or the products or services provided there.
You access those third party sites and use their products and services solely at your own risk. We do not represent that the content or services available from third party sites are appropriate or available for use in all parts of Malaysia. If you access other content or services from third party sites, we are not responsible for your compliance with local laws or other applicable laws. Personal Information By submitting your personal information or using u.
Prices and Products and Services All prices displayed and products and services offered for supply on u. You should check the price of a product or service before placing an order for it. Online Store A. Offer and Acceptance By placing an order online, you are making an offer to purchase our products or services. Acceptance of your offer is at our discretion.